IT Manage Services incorporates many services into one. In a nutshell, the best way to describe it is to say that you are outsourcing your IT department. Information Technology (IT) Manage Service provider usually assumes the responsibility of managing all your IT needs. These services include:
24/7/365 remote monitoring
Automated Incident reporting and ticketing management systems
Automated and manual maintenance to all systems and devices (daily, weekly, or monthly) depending on the environment and systems
Ensuring all the systems are up to date on their apps, operating systems, and antivirus.
Ensuring your network is within security standards to protect your data and business.
And much more.
Typically, MSPs and their clients forge a contract with a monthly payment covering all the related IT and technical issues. Many business owners say their accountants love IT Manage Service Providers (MSPs) because we make their lives easy for their IT expenses. A predictable monthly charge is a reason why.